IronGate by Nobody's Banda
Residential Access Utility

IronGate

IronGate is a simple and fast application that allows authorized users to open the entrance door of a residential building directly from their phone, through a secure and intuitive interface.

Support Information

App Support

This page provides support information for IronGate, including contact details, app information, privacy practices, and user feedback options.

App Store status: Private residential access control utility

What the app does Opens the entrance door of a residential building for authorized users through a connected access-control system.
Who can use it The app is intended only for authorized residents, administrators, or approved users of the building access system.
Common support topics Connection issues, access authorization, app setup, biometric authentication, and command delivery reliability.
Privacy Policy

Privacy

Summary

IronGate is designed to perform a single function: sending an access command for an authorized building entry system. The app is intended to minimize data use and does not require a public user account system for its basic functionality.

Data We Collect

By default, the app is not intended to collect personal data for advertising or analytics purposes. Configuration data entered by the user, such as connection settings, may be stored locally on the user’s device only to enable the app to function properly.

How Data Is Used

Locally stored configuration values are used only for app functionality, such as connecting to the authorized access-control system and sending commands requested by the user.

Third-Party Sharing

The app is not intended to sell user data or share personal data with third parties for advertising purposes. Data may be transmitted only to the user-configured access-control infrastructure necessary for the app’s operation.

Security

Access may optionally be protected through biometric authentication provided by the device. Users are responsible for securing access to their device and maintaining control of the building access credentials and infrastructure they configure.

Privacy Contact

For privacy-related questions, contact office@nobodysbanda.ro.

Support & Feedback

Help and Feedback

I can’t open the door from the app.
Check that your configured host, port, username, password, client ID, topic, and payload are correct. Also verify that the access-control broker and controller are online and properly authorized.
The app opens, but the command doesn’t work.
Make sure the building access controller is connected and listening for the expected command topic and payload.
Biometric authentication is not working.
Confirm that Face ID or Touch ID is enabled on the device and that the app has permission to use biometric authentication.
How do I request support or a feature?
Send an email to office@nobodysbanda.ro with your issue, device model, iOS version, and a short description of the problem or requested improvement.
App Information

Product Details

Application Name IronGate
Category Utilities / Access Control
Availability Intended for authorized users of a residential access system
Last Updated 9 March 2026